We're looking to grow our team with people who share the same drive and passion for hospitality as we do. We want people who want to make a difference, who care about creating a guest experience that is unique and memorable, who are up for the challenge and willing to step outside their comfort zone. To apply for any position, please send your CV and a cover letter to firstname.lastname@example.org
Hotel Night Porter/ Duty Manager
- Primary Responsibilities:
We are recruiting for a Night Porter, taking responsibility for ensuring the delivery of high standards of service within this busy 50 bedroomed, 4 star city centre hotel. As Night Porter, you will be responsible for looking after the guests and the hotel throughout the night.
Main Duties: The Night Porter role involves a range of duties, including: receptionist, bar service, porterage services to customers on arrival and departure, to act as a Fire Office, ensure security of the site, room service, cash handling, cleaning, setting up of rooms and ensuring our Company values and standards are consistently delivered during night time hours. To be successful the candidate for Night Porter will be well organised and detail orientated, as well as having a flexible approach and being able to adapt quickly to change. You should have proven customer service skills and the ability to anticipate guest needs, be punctual, reliable and professional with the ability to remain calm at all times.
- The ideal candidate will have:
- You will need to have a sound knowledge of Front Office procedures ideally with experience of Rezlynx and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence. Ideally we are looking for someone to work 5 night shifts per week, being fully flexible to work a rota of 5 nights out of 7 including weekends.
- The company:
A privately owned 4 Star hotel; with 50 bedrooms, Rosette restaurant & large conference & banqueting facilities
The County Hotel, Chelmsford is a City centre hotel with an eclectic mix of guests from laid back leisure guests to busy executives. A strong ethos of customer care and personal development has been the keystone to the hotel’s success in recent years.
Recent Awards & Recognition
We are proud to be awarded 4 Stars by The AA & Visit England.
Delighted to recently retained our AA rosette for dining culinary excellence & Breakfast Award from Visit England.
Gold award from The Green Tourism board for our Eco-friendliness
Please apply with a covering letter and CV, stating your suitability for the role to Human Resources, email@example.com
In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.