HRS Excellence Award |
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The Following is from One recent business challenge or opportunity which the organisation faced, and which has been successfully addressed was to develop and implement a full Social Responsiblity Charter which all staff, guests, suppliers and the wider community can "buy into". A charter with measureable benefits both social and financial building local reputation, reducing waste, power consumption,and giving something back to the local community and local business. Following are details from the RHS website. How best practice were implemented to address these challenges and opportunities in an innovative way We have a nominated charity with concerted efforts to raise funds for them both as a Hotel and as members of staff. Some 65% of all our food produce is now sourced withyin 60 miles, we make every effort to purchase fish from sustainable stocks, we are soon to be accredited with “Freedom Foods”. All our tea and coffee is now accreddited as Rainforest Alliance or Fair Trade. We have introduced guest information cards to encourage them to help with our efforts In 2011 we will be in the position of getting some of our power needs through renewable energy supplies All of the above is regularly monitored reviewed and recorded The measurable business benefits, both financial and non-financial, which were achieved as a result of these actions We use less, Gas, Electricity, Water, [down 24%] send less to landfill[down 55%], transport our food and wines shorter distances . We raise money for national and local charities through recycling As well as asking guest for a donation to our nominated charity on each on-line room reservation Plant and equipment is new so needs less maintenance, and it is far more efficient It has helped build staff moral and loyalty, it encourages corporate business to use our facilities. In a small way we have helped influence some of our supply chain We vigorously support local growers and breeders which in turn encourages local non- residential trade. This has helped us gain an AA rosette We support local colleges and students, encouraging training and development which helps our staff needs, and encourages local trade. As a result our CO2 emissions have fallen by some 30% |
